Terms of Use
Welcome to TimelyLux. By accessing or using our website, services, or placing an order, you agree to the following Terms of Use. These terms govern your relationship with TimelyLux in all matters related to the browsing, purchasing, and servicing of our luxury timepieces.
1. Use of the Website
The TimelyLux website is intended for personal and non-commercial use. You agree not to reproduce, modify, distribute, or misuse any of the content without prior written permission from TimelyLux.
2. Orders and Payments
All prices are listed in Canadian Dollars (CAD). Orders placed through our website or representatives are subject to verification and availability. Payment is securely processed through certified third-party providers. You will receive confirmation once your transaction is completed.
3. Shipping and Delivery
TimelyLux ships domestically and internationally. Delivery timelines are estimated but not guaranteed. You are responsible for providing accurate shipping information and any duties or taxes that may apply in your jurisdiction.
4. Refund & Return Policy
We take pride in the quality of our craftsmanship and stand behind every product. If you are not fully satisfied, please review our refund terms:
- Unworn standard models may be returned within 14 days of delivery for a full refund, excluding shipping.
- Customized or engraved timepieces are non-refundable unless defective.
- Servicing fees are non-refundable once work has commenced.
To initiate a return, please contact us at contact@timelyluxnow.com within the return period. Items must be returned in original condition and packaging. Refunds are processed within 10 business days after inspection.
5. Intellectual Property
All content on the TimelyLux platform — including designs, logos, product descriptions, and visuals — is the intellectual property of TimelyLux or its partners. Unauthorized use is strictly prohibited.
6. Limitation of Liability
TimelyLux shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website. All watches are covered under applicable warranties stated at the time of purchase.
7. Modifications to Terms
We reserve the right to update these Terms of Use at any time. Continued use of our website or services constitutes acceptance of any modifications. Please review this page periodically.
8. Contact Information
Operator: TimelyLux
Address: 77 King Street West, Suite 400, Toronto, ON M5K 1A1, Canada
Phone: +1 437-928-6431
Email: contact@timelyluxnow.com
Business ID: 949827413
If you have any questions regarding these Terms of Use, please contact us. Our support team will be happy to assist.